HELPFUL INFORMATION FOR MAKING REFERRALS TO CENTER CLUB

Service Area: 
Center Club serves the Department of Mental Health’s Metro Boston Area including the following communities: all Boston neighborhoods, Brookline, Cambridge, Somerville, Revere, Chelsea, and Winthrop. Prospective members MUST live in these areas and have a history of a major mental illness.
​
Center Club is based on the Clubhouse Model in which club members and staff members work side by side as partners in the daily operation of the program and in assisting club members in working towards their individual goals which may range from learning English, to getting a job to improving over health. Individuals who want or need a staff intensive program may not feel comfortable in a Clubhouse setting. Our membership is large and diverse. several of our services are provided also in Spanish.
​
(All completed paperwork should scanned and emailed to Florence Mugenyi (Intake and Billing Coordinator) at fmugenyi@baycove.org Also, paperwork can be faxed over to 617-788-1080 (Attention to: Florence Mugenyi.) 
More questions? Please call Florence directly at 617-788-1003 or send and email.
​
​ 
Sending Paperwork/ Referrals:
All completed paperwork can be faxed to 617-788-1080. or scanned and emailed to be returned to the Intake Coordinator, Florence Mugenyi, via email at fmugenyi@baycove.org
​
Intake & New Member Orientation Process: (Typically 1.5 Hours)
Prospective members will be given a call after we receive and review their referral for eligibility. Spanish-speaking members may choose to do intake with a Spanish-speaking staff member.
 
The Intake appointment entails an in-person tour of the club followed by an Intake meeting with where the prospective member sits down with the Intake Coordinator. The member’s individual's interest in the Club will be explored during this meeting and the prospective member will be given the opportunity to ask as many questions as they wish to. They will also sign off on Privacy Practices and Information Release forms.
  
If, after the Intake session, the potential member still wants to become a Center Club member, New Member Orientation will follow. This usually involves current Center Club members and staff members who may be available. After this stage, the new member will be assigned a key staff member who will complete the Center Club Assessment Form with them, at a later date, and then develop an Action Plan in which they identify their needs and set their personal goals, respectively. This marks the end of the Intake and New Member Orientation process. The individual will, then, stay for the rest of the day and start attending as an official member. 
 
*Membership is voluntary: Members set their own schedule and decide how to best utilize the clubhouse. Because we are a clubhouse and intentionally not staff intensive, we cannot monitor members’ whereabouts all the time. 
​
Special Notes/ Meals/ Transportation/Guests:
 

• ​Members are encouraged to get involved in the work unit.  Each member is expected to have a goal or multiple goals they are working on at the club. 

• Meals (lunch, dinner, meals-to-go, special event meals are $1. Our meals are only for current members.

• Center Club does not provide transportation.

 
​
Please direct all referral and enrollment inquiries to 
Florence Mugenyi (Intake & Billing Coordinator) 
| Email: fmugenyi@baycove.org | 
Direct Phone: 617-788-1003
Florence is on-site at Center Club Monday through Friday, 10:00 AM- 6:00 PM.
Your emails and your voicemail messages will be responded to within 24-48 (work) hours.